Q1: What are your advantages compared to other companies?
A: We have many years of experience in ceramic products and provide more comprehensive export services.
B: We are more efficient.
We usually respond to customer requests within 24 hours and have an efficient ceramic product service, engineering, and sales team.
C: Our quality is more guaranteed.
We control the quality of ceramic raw materials, ceramic molding, and various ceramic products. Our quality control is better and stricter than other suppliers.
D: We can provide more difficult ceramic products.
We have close cooperative relationships with many ceramic product manufacturers and can provide alumina ceramics, zirconia ceramics, silicon nitride ceramics, aluminum nitride ceramics, silicon carbide ceramics, bioceramics, and more.
Q2: Can you customize ceramic products?
Yes, we can customize various ceramic products according to customer requirements.
Q3: Do you have MOQ?
No, we don’t have MOQ.
Q4: How can I place an order with you?
After you provide us with detailed information about the ceramic products and make samples if necessary, we will provide you with a quotation. You make payment according to our PI. We will ship according to the delivery time specified in the PI.
Q5: How is the packing?
Very safe packing in wood case, no worries.
Q6: How is the production time?
It will depend on the complication of ceramic product and how large the order is, normally 1-3 weeks.
Q7: How do you ship the order?
We can ship by air, sea, couriers like TNT, Fedex, UPS, DHL…
Q8: How can we do if products are inferior?
Normally there won’t be the issue as the quality is under good control, but if that happened, we’ll take the 100% responsibility and compensate you.